Tuten T. L. Amp- Solomon M. R. -2020-. Social Media Marketing. Sage - Publications
In the rapidly evolving ecosystem of digital commerce, social media has transformed from a simple networking tool into a critical engine for brand equity, consumer engagement, and revenue generation. For students, researchers, and marketing practitioners seeking a structured, academically rigorous, and practically applicable framework to navigate this landscape, Social Media Marketing (3rd Edition, 2020) by Tracy L. Tuten and Michael R. Solomon, published by SAGE Publications, remains a foundational text.
Michael R. Solomon, a world-renowned expert in consumer behavior, brings invaluable insight to this text. The book explores why people participate in social media. It examines the psychological drivers behind sharing, liking, and buying, such as the need for status, affiliation, and self-expression. Marketers learn how to respect the "social contract" of these platforms, ensuring that brand messages add value rather than disrupting the user experience. Metrics, Analytics, and ROI In the rapidly evolving ecosystem of digital commerce,
Moving beyond "vanity metrics" (likes and followers) to establish SMART objectives (Specific, Measurable, Actionable, Realistic, Time-bound) tied to brand awareness, lead generation, customer loyalty, or sales conversion. The book explores why people participate in social media
The 2020 edition emphasizes that social media success requires more than just "being online." It demands a structured approach: the influence of social media marketing on durban consumers Time-bound) tied to brand awareness

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