: Plug the signature pad back into the designated port. System Requirements & Compatibility Requirement Specification Operating System Windows 10, Windows 11, Windows Server 2019/2022 Architecture 32-bit (x86) and 64-bit (x64) Hardware Ports USB 2.0/3.0 port or physical RS-232 Serial port Framework .NET Framework 4.5 or higher Troubleshooting Common SignCap 6.1.2 Issues Device Not Detected (Error: Pad Disconnected)
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: Users can capture signatures without an active internet connection, with automatic synchronization occurring once reconnected. Advanced Scanning Parameters : Plug the signature pad back into the designated port