Keep the phone connected to the internet for at least 30 minutes. Reboot your device and check . Method 3: Remove Corporate and School Accounts
If you purchased your Motorola phone through a carrier network, the bootloader is likely locked until contractual obligations are met.
He’d checked the date. He’d factory reset. He’d left the phone connected to Wi-Fi for six hours. He’d even signed out of his Motorola account and back in. Nothing. The toggle remained grey, its text a whisper: "Connect to the Internet or contact your carrier."
Yes, especially for devices that might be carrier-branded. Unlocking the bootloader is about the manufacturer (Motorola), not the SIM network. Keeping the SIM card out removes a potential variable that could be introducing network-based restrictions.