: When you install the software, it generates a unique "User ID" based on your computer's motherboard and hard drive signature.

You changed your computer hardware (RAM, CPU, or hard drive) after requesting the code. Polyboard locks to the motherboard. If you replaced your motherboard, the old code will never work. Solution: You must request a new activation code. Most developers allow 2-3 hardware changes per year.

An activation code is a unique key that unlocks the full capabilities of the software. There is .

: Email this exported User Code file to the official support team at Wood Designer or your local distributor.