Since "Traice" is often a regional or rebadged brand, contact the vendor where you purchased the unit. They may require a photo of the System Information
When software overrides fail or network connections are down, a physical hardware override forces the onboard flash memory back to its original settings. traice dvr password reset upd
Unplug the DVR, open the case, and remove the small silver coin-cell (CR2032) battery from the motherboard [5.1]. Since "Traice" is often a regional or rebadged