Because a factory reset clears out old data, run a fresh Blind Scan on your target satellites (e.g., Nilesat, Hotbird, or Arabsat) to populate your device with the newest, working channel frequencies.
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Major software updates sometimes reset the system database. Go to Menu > Antenna Setup > Single Satellite Search to run a blind scan and restore your channel lineup. To help find the right version, let me know: Because a factory reset clears out old data,
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Go to Tools or System Setup , then select Software Upgrade .
Precautions & troubleshooting
Download the compressed file (usually a .zip or .rar archive) and extract it.