Reach out to the Cholamandalam IT helpdesk or your supervisor to verify your account status.
Enter your official (typically your Chola Employee ID or unique Partner Code). Input your registered Mobile Number or Official Email ID . Complete the Captcha security puzzle if prompted. Step 4: Validate via OTP (One-Time Password) Click on "Submit" or "Generate OTP" .
If you are locked out of the sales platform, follow these direct technical steps to regain access:
Ensure you are on a stable internet connection.
Send an email to the registered IT helpdesk for password issues.
If your phone number has changed and wasn't updated in the HRMS portal, the OTP will go to your old number. 2. Account is Locked or Disabled